First Federal of Van Wert is upgrading our system in order to better serve our customers.
The majority of the process will start after the end of business on Thursday, April 3, 2025 through Monday, April 7, 2025**.
Click here to learn more!
*A conversion is an internal system update. First Federal will continue to remain the same locally owned and operated institution and partner that we have always been!
**Some items are scheduled to occur earlier or later than these dates. First Federal customers were mailed a full conversion document. Please refer to your packet for complete information.
First Federal’s Business Online Banking provides 24 hour access, by viewing account balances and activity, making a loan payment, transferring money between your accounts, and viewing account history along with check images. Handle your business transactions anywhere at anytime – 24 hours a day, seven days a week!
Your information and transactions are securely protected. First Federal’s Online Banking has several layers of security, including multi-factor authentication – providing added security by requiring multiple forms of identification. Once online, your transactions and personal information are secured by encryption. Depending on your level of service, a one-time passcode may be sent to you via email.
Note: First Federal suggests that all of its business customers using the business online banking service should perform a commercial risk assessment and controls evaluation periodically. This will assist in identifying your threats and measure the strength of your internal controls. A risk assessment is intended to give a general idea of risk position. Additional factors will increase or decrease risk.
To report an issue regarding business online banking or ACH services, please contact us.
On our homepage, click on Enroll above the Online Banking login box for Basic Online Banking services described above. If you want to sign up for our Premium business online products described below, such as Business Bill Pay or ACH Origination, call us at (419) 238-1463, and ask for our Commercial Relationship Manager or our Operations Department for assistance. We will answer any questions you may have, obtain some pertinent information from you, and we will get your business signed up.
First Federal Business Bill Pay is a feature-rich electronic bill payment service solution for businesses. It tightly integrates the full life cycle of electronic bills from presentment to payment. Our Business Bill Pay includes the same types of features and functions as our consumer product while including additional functionality specific to small businesses, such as invoice detail and authority levels. As soon as the business user tabs to the Amount or Pay Date fields, the Add Invoices link appears. A single payment may have as many as ten invoices attached. Because invoices cannot be attached to electronic payments, the payment is remitted by draft check, including all of the invoice information, via U.S. Mail. If an invoice is attached to the payment, the Pay Date changes to four business days out in order to mail the draft check, even if the biller accepts next day payments.
As a business customer, you can authorize multiple business users’ access to the service and can designate an authority level for each person. Authority levels determine the functionality that business users can access and actions that business users are able to perform.
Paying your business bills online can help make your accounts payable process more efficient and organized.
To establish your premium business online account with or without bill pay, contact our Commercial Relationship Manager or our Operations Department for assistance to add this service.
We offer free online Business eStatements – let us know if you have questions about our eStatements.