First Federal of Van Wert is upgrading our system in order to better serve our customers.
The majority of the process will start after the end of business on Thursday, April 3, 2025 through Monday, April 7, 2025**.
Click here to learn more!
*A conversion is an internal system update. First Federal will continue to remain the same locally owned and operated institution and partner that we have always been!
**Some items are scheduled to occur earlier or later than these dates. First Federal customers were mailed a full conversion document. Please refer to your packet for complete information.
See account balances and transaction history, transfer funds between your First Federal accounts, make a deposit to your checking account, make a regular loan payment, or manage your debit card. Perform convenient transactions, pay bills, or receive text and email alerts all from your smart phone or tablet device.
First Federal offers Mobile Deposit. Deposit money into your checking account with your mobile device camera using the First Federal Mobile Banking App. Please click below to read important information regarding Mobile Deposit.
Ready for an easier way to manage your debit cards? Our upgraded app puts more control, convenience and safety in your hands. After logging in to your mobile banking app, you will be taken to the Accounts screen. Simply tap “Cards” to get started. You will be brought to your card controls dashboard to see all the new features, enable alerts and manage your existing controls.
With your new and improved mobile experience, you can:
Our Mobile Banking app has Touch ID support for iPhone users. Touch ID support allows iPhone users a faster, more convenient way to log in to our mobile banking app. Users can sign in to the app with their fingerprint – no need for a password! You just need to turn it on in the “more” section. When the logon screen displays to enter your password, just click on the touch id logo at the bottom of the screen and sign in with your fingerprint on the home button. Passwords are still required to be entered to transfer money, etc.
You can access your check images by clicking on the orange check image picture by your check number!
When viewing loan account details, the Minimum Due and Due Date information display in the banner at the top of the transaction history.
Rest assured, First Fed Mobile is safe to use! Smartphones such as iPhones, Android and Blackberry have a very controlled and secure operating system. Just like Online Banking, Mobile Banking uses secured encryption and strong Firewalls – which protects from unauthorized or malicious intrusion, and uses your Username & Password for access. Your account will be locked after 3 incorrect login attempts from your mobile device – just like online banking. Also, First Fed Mobile uses additional Security Q&A authentication for ongoing access to your account.
Nobody wants their phone lost or stolen, but in the rare case that it does, you should know that your mobile banking access is secured. No personal info from your Mobile Banking account is ever stored on the phone. Your password is never stored. Your login session automatically times out after 20 minutes of inactivity.
Access to a phone or a tablet can be prevented (suspended) if the device is reported as lost or stolen. Access can be un-suspended to restore mobile services, or the phone or tablet can be de-registered permanently.
It’s really easy to get First Fed Mobile Banking – you just need a smartphone (iOS & Android). You must first be enrolled with First Federal’s Online Banking product to have access to Mobile Banking. You can then enroll via Online Banking or simply find our app in your device app store or Google Play (search for First Federal Van Wert). To later access your mobile banking selections, click on “Options” within Online Banking, go to your Mobile Banking Profile, and select “Manage Devices”. Text, email, or push notification alerts can be received on your smartphone or tablet, and can be setup using Online Banking in your internet browser. Push Notification Alerts can also be managed within your Mobile app. If you need assistance, call us at (419) 238-1463.
*Messaging and Data Rates May Apply. Check with your mobile phone carrier for details.